One of the classic negotiating mistakes is failing to account for changing circumstances. By default, when trying to work out way through a negotiation, especially a conflict, we want to go back to where we were ‘before we got into this mess’ (status quo ante bellum, for those of us who like to use the […]
Conflict Management
Conflict Management — An Organizational Challenge
I was asked to write an article on Conflict Resolution within organizations for the American Chamber of Commerce’s magazine here in the Dominican Republic. Here’s the link, I’m on page 15. A few caveats and observations: The article is in Spanish. If that makes it somewhat difficult to read, bear with me: it was difficult […]